Innovation Insights

Constant Contact Reminder

New Sender Address Requirements: Due to new domain authentication policies, we can no longer use our clients' email addresses as the sender for our eblasts.

Current solutions and recommendations from the Innovations Team:

  • We can create project emails that use our arellanoassociates.com domain and then set up the eblast on our “Arellano” account. (i.e. projectname@arellanoassociates.com) We also have an email in our Arellano account labeled outreach@arellanoassociates.com that we can use, as needed.

  • We can use our second Constant Contact account, which allows us to use the Constant Contact domain authentication. We can customize the email address to make it more agency-focused, but it will have the Constant Constant’s ccsend.com domain after. So, it will look like this: agency.project@projectinfo.ccsend.com

NOTE: We are still able to change the “From Name,” which can include the agency and project in it. The “Reply-to address” can also be a specific project or agency domain email address. The authentications only apply to the “From address.”

If you have an issues or questions, please coordinate with Kyle (KSantiago@arellanoassociates.com) or Nancy (NVerduzco@arellanoassociates.com).

Shelf Checkout Software

Shelf is a mobile-friendly equipment management software that will help us create, manage, assign, and monitor our Arellano equipment. This tool will assist us in tracking and preventing the loss of essential tools needed for our projects. We plan to implement Shelf by the end of August. For an overview, watch this video: Shelf Overview Video.

Shelf features: 

  • Modern & Mobile-Friendly: Access the software from desktop or mobile devices   

  • QR Labels: Each asset features a QR label for quick check-in/out.  

  • Booking Calendar: Prevents double-booking by showing real-time availability and scheduled reservations.  

  • Asset Tagging: Easily mark assets as missing or needing repair. 

If you have any questions, reach out to Jackeline Velazquez at JkVelazquez@arellanoassociates.com.

AI Implementation Plan Updates: AI is Coming to Arellano!

We're getting ready to deepen and refine our AI integration to improve the quality and efficiency of our work. So far, we have conducted team-specific AI audits and evaluated various AI tools and services. Additionally, we have developed a ChatGPT prompt library and established guidelines for best practices, setting the stage for effective AI adoption.

Roll out timing:

  • Prompt library and guidelines will be released in August 2024 

  • Trainings will be held between August and September 2024 

  • Full AI integration will conclude in September 2024 

    If you have any further questions, reach out to Sohrab at SMikanik@arellanoassociates.com.